Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when you interact with our website or contact us. This may include:

• Your name
• Your phone number
• Your email address (where provided)
• Service, branch, course, or appointment preferences you select
• Any additional notes or messages you choose to include

We only collect information that is reasonably necessary to respond to your enquiries, provide our services, manage appointments, or communicate with you.

2. How We Use Your Information

Information you send us via WhatsApp is used to:

• Respond to and confirm appointment or admission requests
• Contact you regarding your visit, booking, or enrollment
• Provide information about our salon services, offers, and updates
• Improve our website and customer experience
• Maintain our business and customer records
• Communicate with you when necessary in relation to a service you have requested

We will not use your personal information for purposes unrelated to the reason it was collected without appropriate consent or a lawful basis to do so.

3. Sharing of Information

Billy Brad Salon does not sell, rent, or trade your personal information to third parties. In certain situations, we may work with trusted service providers who assist us with website operations, appointment management, communication, payment processing, or other business-related functions. Where your information needs to be shared for these purposes, we take reasonable steps to ensure that it is handled appropriately and used only for the intended purpose. We may also disclose information where required to comply with applicable laws, legal proceedings, or valid requests from government or regulatory authorities.

4. Data Security

We take reasonable administrative and technical measures to protect the personal information provided to us against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

5. Cookies & Website Usage

Our website may use cookies or similar technologies to improve website functionality, understand how visitors use our website, and enhance your browsing experience.

Cookies may collect information such as browser type, device information, pages visited, and general website usage patterns. This information is generally used in an aggregated manner to help us improve our website and services.

You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

6. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, booking services, or other external websites.

Billy Brad Salon is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.

7. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain appropriate business records, or comply with applicable legal and regulatory requirements.

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it

8. Your Privacy Rights

Depending on applicable law, you may have the right to request information about the personal data we hold about you and to ask us to correct inaccurate or incomplete information.

You may also contact us if you wish to withdraw consent for certain communications or have questions about how your information is being used.

To make a privacy-related request, please contact us using the details provided below. We may need to verify your request before making changes or providing information.

9. Children's Privacy

Our website is intended for general use and is not specifically directed towards children. We do not knowingly collect personal information from children through our website without appropriate consent.

10. Changes to This Privacy Policy

Billy Brad Salon may update this Privacy Policy from time to time to reflect changes in our services, website practices, or applicable legal requirements.

Any changes will be posted on this page with the updated revision date. We encourage you to review this page periodically to stay informed about how we handle personal information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Billy Brad Salon
billybradsalon@gmail.com

12. Governing Law

This Privacy Policy and your use of our website are subject to the applicable laws of India. Any disputes arising in connection with the use of this website shall be subject to the jurisdiction of the appropriate courts in India.